Shipping policy

Thank you for shopping with LUCY IN THE MOON. We are committed to providing reliable shipping services and a smooth shopping experience for all customers.

For any questions regarding your order, please contact us:

Email: support@Lucyinthemoon.com

Business Address:
PARKER JOHNATHAN MICHAEL
190 DAVENPORT RD
HARRODSBURG, KY 40330
United States

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Rates

Standard Shipping

  • Orders from $0.00 – $55.00
  • Shipping Fee: $8.00

Free Shipping

  • Orders over $56.00
  • Shipping Fee: Free

Expedited Shipping

  • Orders from $0.00 – $99.99
  • Shipping Fee: $15.00

Free Expedited Shipping

  • Orders over $100.00
  • Shipping Fee: Free

Shipping Areas

LUCY IN THE MOON currently ships primarily within the United States. Shipping availability may vary depending on the destination.

Customers are responsible for providing accurate shipping information during checkout.

Tracking Orders

After your order has been shipped, tracking details will be sent to the email address provided at checkout.

Please note that tracking updates may take some time to appear after shipment confirmation.

Lost or Delayed Packages

LUCYINTHEMOON is not responsible for shipping delays caused by carriers, weather conditions, customs clearance, or other circumstances beyond our control.

If you experience any issues with your shipment, please contact our support team and we will do our best to assist you.

Incorrect Shipping Information

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply for reshipment.

Please review your shipping information carefully before completing your purchase.

Customer Support

If you have any questions or concerns regarding your order, shipping, or delivery, please contact our customer support team at:

support@Lucyinthemoon.com

Important Notice

The address listed on this website is provided for business and contact purposes only and is not a return address. Please contact customer support before returning any items.